Help
Support & Contact
Last updated 18 June 2026 · This is a template — have it reviewed by your legal advisor before launch.
We’re here to help you run your property smoothly. Most questions are answered fastest by email or WhatsApp.
Get in touch
Email: hello@aaroora.com (replies within 2 business days). Same address for support, billing and privacy questions.
WhatsApp: chat with us from the button on this site for quick questions.
In-app help
Both the web app and the Owner mobile app have a Help section under "More". Setup, reports and configuration guides live there.
Onboarding & migration
Switching from another system? We migrate your rooms, rates, bookings and guest data for you. Contact hello@aaroora.com to start.
Status & reliability
For service status and planned maintenance windows, email support and we’ll keep you informed. Critical issues are prioritised.
Questions about this page?
Email hello@aaroora.com or write to us at AAROORA Technologies, [your registered address]. We reply within 2 business days.